Legal

Privacy Policy

Last updated: 12 November 2026

This policy explains how Zenex Safety and Security LLC ("Zenex", "we"), Office No. 16, Industrial Area, Sanaiya, Al Ain, United Arab Emirates, handles personal information you share through zenexsafety.com. We follow the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

What we collect

• Details you type into our forms: your name, phone number, company, location or site address, the service or equipment you need, preferred dates and any notes.
• Messages you send us by WhatsApp, email or phone.
• Basic technical data our hosting provider records automatically, such as IP address and browser type, used to keep the site secure.

We do not use advertising trackers, and the safety tools on the site (extinguisher finder, calculator, service date checker) run in your browser without sending what you enter to us.

Why we use it

• To reply to your request, prepare quotations, book site visits and deliver equipment.
• To keep records of the work we carry out, including maintenance schedules.
• To meet legal, accounting and regulatory obligations.

We do not sell your information or use it for marketing without your consent.

Where it is stored

Form submissions are stored securely with our database provider, Supabase, and the website is hosted by Vercel. These providers may process data outside the UAE under contractual safeguards. Access is limited to Zenex staff who need it to serve you.

How long we keep it

We keep enquiries for up to 24 months, and records of completed work for as long as the law requires, then delete them.

Your rights

You can ask us to show you, correct or delete the personal information we hold about you, or to stop using it. Email Contact@zenexsafety.com or call+971 52 778 6959 and we will respond within 30 days.

Contact

Zenex Safety and Security LLC
Office No. 16, Industrial Area, Sanaiya, Al Ain, UAE
Contact@zenexsafety.com · +971 52 778 6959